Thank you for choosing Haritha Eco Products Private Limited. We support businesses with compostable, biodegradable and eco-friendly packaging products, including carry bags, leaf plates, sugarcane bagasse products and customized packaging solutions.
This Shipping & Delivery Policy explains how product supply and delivery are handled.
1. Shipping & Delivery
Haritha Eco Products supplies products to businesses based on their requirements, order quantities, product availability and agreed supply arrangements.
Shipping and delivery details will be communicated to the customer before an order is finalized.
The applicable delivery arrangements may depend on:
- Product type
- Order quantity
- Product availability
- Customization requirements
- Printing requirements
- Delivery location
- Transportation arrangements
- Agreed order terms
2. Order Processing
Before dispatch, we may confirm the following details with the customer:
- Product specifications
- Quantity
- Size
- Colour
- Printing/customization requirements
- Delivery address
- Shipping arrangements
- Applicable charges
- Expected delivery timeline
For customized or bulk orders, additional preparation or manufacturing time may be required.
3. Customized Products
Customized products, including customized colours, sizes, designs and printing, may require additional processing time.
The expected dispatch and delivery timeline for customized orders will be communicated based on the specific requirements of the order.
Customers should ensure that all artwork, logos, text and other customization details provided to us are accurate before production.
4. Delivery Timeline
Delivery timelines may vary depending on the order and destination.
Factors that may affect delivery include:
- Manufacturing time
- Product availability
- Order quantity
- Customization and printing
- Transportation availability
- Delivery location
- Unforeseen logistical circumstances
Any delivery timeline communicated by Haritha Eco Products should therefore be considered an estimated timeline unless a specific delivery commitment has been agreed in writing.
5. Shipping Charges
Shipping and transportation charges, where applicable, will depend on the order, quantity, delivery location and transportation arrangement.
The applicable shipping cost will be communicated to the customer before order confirmation where it is not already included in the agreed product price.
6. Bulk Orders
Haritha Eco Products supports bulk orders and regular supply requirements.
For bulk orders, customers may contact our team to discuss:
- Required quantity
- Product specifications
- Supply schedule
- Delivery location
- Transportation arrangements
- Applicable pricing and shipping terms
Specific bulk-order delivery arrangements will be mutually agreed upon before confirmation.
7. Minimum-Order Requirements
Some products or customized orders may be subject to minimum-order requirements.
The applicable minimum quantity will depend on the product and customization requirements and will be communicated during the enquiry/order process.
8. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact details.
Any delay or additional cost resulting from an incorrect or incomplete delivery address may be the responsibility of the customer, subject to the agreed order terms.
9. Delivery Delays
Haritha Eco Products will make reasonable efforts to support timely delivery.
However, delays may occur due to circumstances outside our reasonable control, including:
- Transportation disruptions
- Manufacturing delays
- Supply or raw-material issues
- Natural events
- Government restrictions
- Logistics disruptions
- Other unforeseen circumstances
Customers will be informed of significant known delays where reasonably possible.
10. Receiving Your Order
Customers should check the shipment when it is received and, where reasonably possible, verify:
- Product quantity
- Product type
- Visible packaging condition
- Visible damage
If there is an apparent issue with the shipment, customers should contact Haritha Eco Products as soon as possible with the relevant order details and supporting information.
11. Damaged or Incorrect Products
If you receive products that appear damaged or different from the confirmed order, please contact us promptly.
When reporting an issue, please provide:
- Customer/order details
- Product details
- Description of the issue
- Photographs or other supporting information, where applicable
The matter will be reviewed based on the order records and applicable terms.
12. Shipping for Customized Orders
Customized orders may not be eligible for changes after production has commenced.
Customers should carefully verify all customization details before approving production, including:
- Logo
- Text
- Artwork
- Colour
- Size
- Printing requirements
13. Shipping & Partnership Orders
Haritha Eco Partners may have separate supply and delivery arrangements depending on their designated geographical area and partnership agreement.
Applicable terms for HEMP (Haritha Eco Mandal Level Partner) and HEDP (Haritha Eco Division Level Partner) will be governed by the relevant partnership documentation.
14. Contact Us
For shipping, delivery, bulk-order or product-supply enquiries, please contact:
Haritha Eco Products Private Limited
Beemagoni Rajesh
Managing Director
9704909396
Godasi Sandeep
Executive Director
8121409396
Eragoni Praveen
Marketing Manager — AP & TG
8125909396
Email:
Harithaecoproducts@gmail.com